Monday, April 11, 2005

Among other things
Glenn Reynolds comments on the gentleman who attempted to use $2 bills at Best Buy, and was turned away: "If the report's accurate, I think this guy's got a lawsuit. And the rest of us have a reason not to do business with Best Buy."

Well, Glenn, my family already had plenty of reasons. How about their "no returns 30 days after Christmas" policy? My brother wanted to return an item that had been given to him as a gift, and he wanted to buy a better, more expensive item in their store. Unfortunately for him, 30 days had passed since Christmas and, despite his having a receipt and his willingness to settle for store credit, they would not take the item back.

Best Buy has a great selection and decent prices, but their customer service policies make it not worth shopping there.

No comments: